Privacy Policy

1. Introduction

All Pro Relo, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and relocation services (collectively, the “Services”).

2. Information We Collect

Personal Information You Provide

We may collect the following information when you create an account, submit a form, or otherwise interact with our Services:

• Full name
• Email address
• Phone number
• Mailing address and relocation addresses
• Employer or team affiliation
• Housing preferences and requirements
• Payment and billing information

Information Collected Automatically

When you access our Services, we may automatically collect:

• IP address and device identifiers
• Browser type and operating system
• Pages visited, time spent, and navigation paths
• Referring URLs and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Coordinate your relocation, housing, and moving needs
• Communicate with you about your account, services, and updates
• Process payments and send transaction confirmations
• Personalize your experience and recommend relevant services
• Respond to your inquiries and provide customer support
• Comply with legal obligations and enforce our Terms & Conditions
• Detect, prevent, and address fraud or security issues

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Services, such as real estate agents, moving companies, payment processors, and technology providers.
• Business Partners: Trusted partners who provide complementary services relevant to your relocation, with your consent.
• Legal Compliance: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent
• Request data portability

To exercise any of these rights, please contact us at hello@allprorelo.com. We will respond to your request within the timeframe required by applicable law.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

All Pro Relo, LLC
Email: hello@allprorelo.com